Contact Us

We appreciate your interest in Spinko. Your feedback, questions, and inquiries are important to us. Please review the sections below to ensure your message reaches the correct department and receives the most efficient response. We strive to provide clear and helpful information regarding online gambling brands.

Spinko is an independent affiliate and review website. We specialize in providing comprehensive, unbiased reviews and information about various online gambling operators, including casinos and sportsbooks. It is crucial to understand that we are not an online casino or sportsbook operator ourselves. We do not host any games, hold player accounts, manage funds, or process transactions of any kind. Our role is solely to evaluate, review, and inform our audience about the offerings of third-party gambling sites.

We do not have a customer support team for gambling operators. We do not offer live chat, telephone support, or direct assistance for issues related to specific gaming accounts. Our content is designed to help you make informed decisions when choosing an online gambling platform.

We are here to assist with matters directly related to the Spinko website and its content. This includes:

• Feedback on our reviews, articles, or guides.
• Suggestions for new brands or topics you would like us to cover.
• Reporting factual inaccuracies or outdated information on our site.
• Partnership inquiries, advertising opportunities, or media requests.
• General questions about our methodology for reviewing online gambling brands.

For these types of inquiries, please use the contact form provided on our website (if applicable, otherwise assume a generic contact method) or direct your message to our general support channel.

As an independent review site, Spinko cannot assist with issues pertaining to your personal accounts or experiences with specific online casinos or sportsbooks. We do not have access to operator systems or player data. Therefore, we cannot help with:

• Account verification (KYC) processes.
• Login issues, password resets, or account closures.
• Deposit problems, withdrawal delays, or payment disputes.
• Bonus terms, wagering requirements, or promotional offers from operators.
• Complaints about game fairness, technical glitches, or gameplay disputes with a specific casino.
• Any requests for financial transactions, fund transfers, or account management.

For any of the above, you must contact the customer support team of the specific online casino or sportsbook directly. They are the only entity with the authority and access to resolve such matters.

It is important to reiterate that Spinko does not operate any online casino or sportsbook. We do not hold player accounts, process deposits, manage withdrawals, or handle any financial transactions related to online gambling. If you are experiencing difficulties with your account, deposits, withdrawals, or any other aspect of your gameplay, you must contact the customer support department of the specific online gambling operator you are using.

Every reputable online casino and sportsbook provides direct contact methods for their players, typically including email, live chat, and sometimes telephone support. Please refer to the 'Contact Us' or 'Help' section on the operator's website for their specific support channels.

For all legal inquiries concerning Spinko, including but not limited to contractual matters, regulatory compliance, or other legal issues, please direct your correspondence to our dedicated legal department. We take all legal communications seriously and ensure they are handled appropriately by our legal team.

Please send all legal inquiries to: [email protected]

Spinko respects intellectual property rights and is committed to complying with the Digital Millennium Copyright Act (DMCA) and other applicable copyright laws. If you believe that any content on our website infringes upon your copyright or intellectual property, please submit a formal DMCA takedown notice. Your notice should include the following information:

• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
• Your contact information, including your name, address, telephone number, and email address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please send all DMCA and copyright takedown notices to: [email protected]

Spinko is committed to promoting responsible gambling practices. While we do not offer direct support for problem gambling, we strongly encourage anyone struggling with gambling to seek professional help. We provide information and links to reputable organizations that offer support, advice, and resources for responsible gambling. These resources can help you understand the risks, set limits, or find help if gambling becomes a problem.

If you or someone you know needs assistance, please visit our Responsible Gambling page for a list of helpful organizations and tools. Remember, help is available, and it's important to reach out if you are experiencing difficulties.

We aim to respond to all legitimate inquiries as quickly as possible. Our typical response time for general inquiries, feedback, and partnership requests is within 2-3 business days. Legal inquiries and DMCA notices will be handled with priority and may involve a more extensive review process, which could affect the initial response time.

Please note that inquiries sent over weekends or public holidays will be addressed on the next business day. We appreciate your patience and understanding as we work to provide thorough and accurate responses.