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Thank you for visiting Spinko. We value your feedback and are here to assist with inquiries related to our independent review website. Please read through the sections below to ensure your message reaches the correct department or entity. This will help us provide you with the most efficient and accurate response.

Who We Are (Independent Review Site)

Spinko is an independent affiliate and review website. We specialize in providing comprehensive reviews, comparisons, and information about various online gambling brands, including casinos and sportsbooks. It is crucial to understand that Spinko is not an online casino or sportsbook operator. We do not host any games, manage player accounts, process financial transactions, or hold any player funds. Our role is to inform and guide, not to operate a gambling platform.

We are dedicated to offering unbiased insights and up-to-date information to help you make informed decisions when choosing an online gambling site. Our content is created by a team of experienced reviewers who assess various aspects of online casinos and sportsbooks, from game selection and bonus offers to payment methods and customer support quality.

What We Can Help With

We are happy to assist with questions and feedback directly related to the content and operation of the Spinko website. This includes:

  • Feedback on our reviews, articles, or guides.
  • Suggestions for new online gambling brands to review.
  • Reporting inaccuracies or outdated information on our site.
  • General inquiries about our review methodology.
  • Partnership and advertising opportunities with Spinko.
  • Technical issues experienced while using our website.

For any of these matters, please use the contact form provided on this page, and we will endeavor to respond within the stated timeframe.

What We Cannot Help With

As an independent review site, Spinko cannot provide assistance with issues that fall under the direct responsibility of online casino or sportsbook operators. We do not have access to operator systems or player data. Therefore, we cannot help with:

  • Player account management (e.g., login issues, password resets).
  • Verification processes (KYC, identity checks).
  • Deposits, withdrawals, or any financial transactions.
  • Bonus claims, wagering requirements, or bonus disputes.
  • Specific game outcomes or gameplay disputes.
  • Customer support for any online casino or sportsbook.
  • Payouts of winnings or refunds.

For any of these concerns, you must contact the customer support team of the specific online casino or sportsbook directly. They are the only entity with the authority and access to resolve such issues.

Account, Deposit and Withdrawal Issues

If you are experiencing any problems with your player account, including login difficulties, verification processes, deposit failures, withdrawal delays, or bonus-related queries, you must contact the customer support department of the online casino or sportsbook where you hold the account. Spinko does not have the capability or authorization to access your personal account information or intervene in any financial transactions with an operator. Each licensed online gambling operator has its own dedicated support channels, typically including live chat, email, and sometimes telephone support. Please refer to the specific operator's website for their contact details.

For all legal inquiries pertaining specifically to the Spinko website and its operations, please direct your correspondence to the email address provided below. This includes matters related to data protection, regulatory compliance, contractual agreements, and any other legal concerns regarding Spinko. We will ensure that your inquiry is handled by the appropriate legal representative.

Email: [email protected]

Spinko respects the intellectual property rights of others. If you believe that any content published on our website infringes upon your copyright or violates the Digital Millennium Copyright Act (DMCA), please send a formal notice to our designated DMCA agent. Your notice should include a detailed description of the copyrighted work, identification of the infringing material, your contact information, and a statement of your good faith belief that the use is not authorized. We will investigate all valid claims promptly and take appropriate action.

Email: [email protected]

Responsible Gambling Resources

Spinko is committed to promoting responsible gambling. While we do not operate gambling services, we strongly advocate for safe play and provide information on responsible gambling practices within our content. If you or someone you know is struggling with problem gambling, we urge you to seek help from dedicated support organizations. We can provide general information about responsible gambling tools and resources, but we are not a counseling service. Please consult professional organizations for direct assistance and support. These organizations offer confidential help and guidance.

Response Times

We strive to respond to all legitimate inquiries within 2-3 business days. Please note that complex issues or those requiring further investigation may take longer to resolve. We appreciate your patience and understanding. Our team processes emails during standard business hours, Monday through Friday, excluding public holidays. We will always endeavor to provide a comprehensive and helpful response to your query.

James Wilson
James WilsonExpert Reviewer↻ Updated 03.08.2026

Professional gambling-industry analyst with over 8 years of experience across online casinos, sports betting, slots and poker. Specialises in bonus terms, payout speed, fairness audits and player-protection regulations.